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Maxis Begins Two-Day System Upgrading Exercise, Hotlink Customers To Be Impacted

If you are a Hotlink prepaid customer reading this, then expect that some form of service disruptions may happen today and tomorrow as Maxis will be performing a system upgrading exercise over the two days as part of their continuous digitalisation efforts. 

You will still be able to make calls, use mobile Internet, surf the Internet and send SMS as usual as the exercise may have an impact only on certain transactions such as subscription or payment to content (Spotify, Netflix, Google Play Store, Apple App Store, etc) . Also, the Red App will not be accessible during this time.

You would also be notified via SMS if you are one of the affected customers. You shall be able to have full access to everything when the exercise is scheduled to be completed at 6AM, April 23.

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