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Where is my nearest Mobile88.com
service center? |
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You can find service centers address and contact information
in Mashimaro Mobile88.com website http://mashimaro.mobile88.com
under Service Centers that located nearest to you. |
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How can I contact Mobile88.com
customer service? |
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You can find customer service contact information from
Mashimaro Mobile88.com Web site http://mashimaro.mobile88.com.
In most cases, customer service is offered via email and/or
phone. You may find the contact number and e-mail address
under Contact Us. |
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What kinds of repair the Mashimaro
warranty cover? |
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The Mashimaro warranty provides replacement or repair
without charge to the purchaser, any parts proved to be
defective due to faulty workmanship or materials, provided
that the purchase of the equipment was made from an authorized
dealer of the equipment. |
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What kinds of damages are not
covered under the limited warranty? |
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This warranty does not cover damage resulting from:
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a) Normal wear off and tear.
b) Use other than in accordance with the operating manuals.
c) An unauthorized disassembly, service repair.
d) An unauthorized alteration or modification.
e) Misuse, abuse negligence or accident howsoever caused.
f) Rough handling or transportation.
g) Drop set, warranty seal is missing or damage.
h) Fire, flood, fume, water or acts of god.
This warranty does not cover Third party software upgrade,
alternation or any related software problem such as:-
a) Sim lock
b) Phone lock
c) Phone restricted
d) Software virus attack
This warranty also does not cover expendable items including:-
a) Sling
b) Anthena
c) Chassis
d) Cover casing / pouch |
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What is the warranty period of
MashiMaro products? |
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The warranty period starts at the time of Product's
original purchase by the first end-user. The Product may
consist of several different parts and different parts
may be covered by a different warranty period (hereinafter
"Warranty Period").
The different Warranty Periods are:
• twelve
(12) months for the mobile device
• one (1)
month for the following consumable parts and accessories:
batteries, chargers, headsets, camera and cables; and
• one (1) week for the memory card |
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How can I get the latest information
on Mashimaro? |
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You can log into http://mashimaro.mobile88.com to get
the latest Mashimaro information. |
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Where can I get the information
and features of the Mashimaro? |
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You can log into http://mashimaro.mobile88.com or contact
our service centres that nearest to you. Find the service
center nearest to you with our Service Centers. |
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Which accessories (headsets,
batteries, etc.) are compatible with Mashimaro phone? |
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What are the key features of
Mashimaro phone? |
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The key features of Mashimaro phone are:
•
GSM 900, DSC 1800
• USB Port
• VGA
Camera
• Micro SD Expansion Slot (128MB Mirco
SD)
• MP3 Player / MP3
• 64 Polyphonics
Ringtone
• Messaging SMS / MMS
• Screen
Size 1.5 inch, TFT 65K Colors
• Software WAP
1.2.1 |
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What is the maximum size of the
Memory card supported by Mashimaro Phone? |
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How can I find the IMEI number
(International Mobile Equipment Identity) for my mobile
phone? |
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The IMEI number is a unique number given to every phone.
The IMEI number can be shown on your phone’s display,
by typing in *#06#. The IMEI number can also be found
on the back of the phone. You will need to switch the
phone off and remove the battery. |
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How can I get 12 months warranty
coverage? |
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Customer must return the warranty card within 7 days
from the date of purchase in order to enjoy 12 months
warranty. Customer also can register online in http://mashimaro.mobile88.com
under Warranty Registration. |
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What is GPRS? |
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GPRS (General Packet Radio Services) – often referred
to as ‘2.5 G’ – enables GSM users to
send and receive data at speeds of up to 115 kbps. That’s
fast, but not as fast as UMTS. |
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Phone lock Enter Password |
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The automatic locking function has been enabled. You
must enter the phone’s password before you can use
the phone. |
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What can I do if my phone or
SIM is lock? |
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For Phone Lock or Sim Lock, the customer can bring in
the phone to the Mobile88.com service centers to unlock
the phone. However, the customer has to bring the warranty
card together with the phone for security purpose. This
is to avoid stolen phone issue. |
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What is WAP? |
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WAP (Wireless Application Protocol) is the global standard
for bringing internet content and other services –
such as mobile banking and booking airlines tickets –
to your mobile phone.
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What is the warranty coverage
duration for battery, charger and other accessories? |
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Battery, charger and other accessories are covered for
1 month from the date of purchase. |
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“No service,”
“Network failure,” or “Not done”
displays |
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The network connection has been lost. You may be in
a weak signal area. Move and try again – You are
trying to access an option for which you have no subscription
with your service provider. Contact the service provider
for further details. |
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Is the Mashimaro watch come
with the Mashimaro phone? |
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Yes, by purchasing the Mashimaro, the customer will
get the Mashimaro watch that worth RM69.90 – RM89.90
for free. |
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What is the selling price
for Mashimaro phone? |
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The selling price for Mashimaro phone is RM888. |
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Is the Mashimaro watch come with
warranty? |
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Yes, the Mashimaro watch offer 1 year warranty |
